“We’re a Safe Bet” Plan
Vernon Downs Logo 2019

Vernon Downs Casino Hotel re-opened on Wednesday, September 9, 2020 at 4:00 pm, under new and stringent “We’re a Safe Bet!” program guidelines. The safety guidelines include multiple new initiatives designed to create an environment that helps to keep guests and team members safe. The “We’re a Safe Bet!” program guidelines include:

  • All Employees have to pass a COVID-19 antibody test or Covid-19 viral test (administered by a health professional) before returning to work.
  • All Employees have received training by the Regional Safety & Risk Officer on COVID-19 safety and sanitation protocols, with more comprehensive training for our teams with frequent guest contact.
  • Temperature checks for all guests and employees prior to entry. Any guest or employee with a temperature above CDC guidelines of 100.4° F degrees will not be allowed entry.
  • COVID screening questions for all guests and employees before entering the property.
  • All guests must wear masks or cloth face coverings that meet CDC guidelines, except when seated in a dining area. There will be no other exceptions. Masks will be provided to guests, as needed.
  • Our air filters have been upgraded to MERV-13 in accordance with government guidance.
  • Guests and employees will be required to practice physical distancing of at least 6 feet.
  • Hand sanitizer stations, touchless whenever possible, have been placed at key guest and employee entrances and contact areas throughout the property. Additionally, we will distribute 10,000 personal 3.4 ounce bottles of hand sanitizer gel.
  • Restaurant tables and other physical layouts will be arranged to ensure 6-foot physical distancing.
  • Slot machines on the gaming floor will be configured to ensure compliance with 6-foot physical distancing guidelines.
  • All resort outlets will comply with the State mandated 25% of the maximum occupancy limits.
  • Plexiglass barriers/shields have been installed at all customer service areas, including the Cage windows, Vernon Rewards® Players Club booth, and the Hotel Front Desk.
  • Restaurants and bars will implement seating protocols to allow for appropriate 6-foot distancing between seated groups. Food will be served in disposable containers with prepackaged condiments and prepackaged disposable utensils
  • Food and Beverages will be strictly prohibited on the gaming floor, in accordance with government guidance.
  • Staff will be available to wipe machines if requested and guests will have access to sanitizing wipes for personal cleaning. Additionally, an Electrostatic Disinfection Sprayer will be used across the facility on a daily basis.
  • Twenty-one (21) INTELLIPURE 950P medical-grade air purification units have been placed throughout the facility, which produce 99.99% aggregate removal of particles down to 0.007 microns.
  • Our indoor hotel pool will operate in accordance with the New York Department of Health guidelines issued on June 11, 2020.
  • Proper signage will be posted throughout the complex, including electronic signs, to encourage social distancing, health and hygiene, and to help ensure adherence to “We’re a Safe Bet” program guidelines.

 

GAMING OUTLETS

  • Slots: over 200 slots will be open for use at 4pm on Wednesday, 9/9/2020.
  • 700 People will be allowed on the Gaming Floor at any given time.
  • Live Racing and Simulcast will not be open to the public at this time.

DINING OUTLETS

  • Triple 777 Cafe will open beginning at 4pm on Wednesday, 9/9/2020.
  • G’s Food & Spirits will open beginning at 5pm on Friday, 9/11/2020.
  • Champions Buffet will not be open at this time.
  • Ring Eyed Pete’s Bar will not be open at this time.

HOTEL

  • The Hotel at Vernon Downs Casino will open at 4pm on Friday, 9/11/2020.
  • Reservations by phone will open on Wednesday, 9/9/2020.
  • The indoor pool will operate in accordance with the New York Department of Health guidelines issued on June 11, 2020.
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BE PART OF OUR SPECIAL EVENT!

In the midst of growing concerns regarding Coronavirus (COVID-19) we want to inform you of what Vernon Downs Casino Hotel is doing to maintain a clean and healthy environment for our guests and team members. We continue to actively monitor developments and guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure that we are taking the most comprehensive actions.

Here are some of the added protections that we have put in place:

  • Our employees are required to wash their hands often, and we encourage all our guests to do so as well. It is recommended that hands be vigorously washed with soap and water for at least 20 seconds.
  • We have placed hand sanitizer dispensers throughout the property, especially in high-visibility areas. We are also increasing our reserves of hand sanitizer for use over an extended period.
  • We have increased the frequency of cleaning high-touch surfaces in public areas across our property including casino, hotel, restaurants and bars, spa, fitness center, pool area, public restrooms, hotel rooms, elevators, as well as frequently touched areas on the casino floor.
  • If an employee appears to be suffering from flu-like symptoms, they will be asked to promptly seek appropriate medical attention and to remain at home until they are free of symptoms.
  • We are encouraging guests who are ill to seek appropriate medical attention, and to avoid public exposure as much as possible.

For additional information about COVID-19, please read the latest report from the Centers for Disease Control at www.cdc.gov, or your local health department website.

We appreciate your continued business and loyalty. We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit our properties now and in the future. The health and safety of our guests and employees will always be our most important consideration, especially during these challenging times.

Vernon Downs Casino Hotel is OPEN!
- For your safety, certain occupancy restrictions apply.
Vernon Downs logo on black

Attention ladies and gentleman, Vernon Downs Casino Hotel is Open* with the following exceptions:

  • The Live Entertainment in Ring Eyed Pete’s is canceled until further notice.
  • Champion’s Buffet is closed until further notice.
  • The Wedding Expo on April 5th has been cancelled.

All other areas are fully operational.

Please contact us if you have any questions.

*For your safety, certain occupancy restrictions apply.

In the midst of growing concerns regarding Coronavirus (COVID-19) we want to inform you of what Vernon Downs Casino Hotel is doing to maintain a clean and healthy environment for our guests and team members. We continue to actively monitor developments and guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure that we are taking the most comprehensive actions.

Here are some of the added protections that we have put in place:

  • Our employees are required to wash their hands often, and we encourage all our guests to do so as well. It is recommended that hands be vigorously washed with soap and water for at least 20 seconds.
  • We have placed hand sanitizer dispensers throughout the property, especially in high-visibility areas. We are also increasing our reserves of hand sanitizer for use over an extended period.
  • We have increased the frequency of cleaning high-touch surfaces in public areas across our property including casino, hotel, restaurants and bars, spa, fitness center, pool area, public restrooms, hotel rooms, elevators, as well as frequently touched areas on the casino floor.
  • If an employee appears to be suffering from flu-like symptoms, they will be asked to promptly seek appropriate medical attention and to remain at home until they are free of symptoms.
  • We are encouraging guests who are ill to seek appropriate medical attention, and to avoid public exposure as much as possible.

For additional information about COVID-19, please read the latest report from the Centers for Disease Control at www.cdc.gov, or your local health department website.

We appreciate your continued business and loyalty. We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit our properties now and in the future. The health and safety of our guests and employees will always be our most important consideration, especially during these challenging times.

The Vernon Downs Casino Hotel Management stand with all those directly and indirectly affected by Coronavirus (COVID-19), as communities get ready to face unprecedented challenges and difficult decisions. We have been closely monitoring the news of Coronavirus as reported by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Our highest priority is the safety and health of our patrons, employees, and community. That being said, we have temporarily closed by order of the governor, and have suspended all property operations. We feel this is best step for the safety of our community. If you have questions, we have put together a Temporarily Suspended FAQ.

During this closure period, we will do our absolute best to keep the public updated and answer your questions via our Website and Facebook Pages. If we should decide to open sooner, or feel it is necessary to extend this temporary suspension, we will update them as soon as possible.

As we prepare and navigate through this uncertain time, we will continue to follow guidance from the CDC, WHO, and other medical and government authorities. We also encourage people to follow guidance from the CDC and the WHO, as there is a lot we can do to help prevent the spread of this virus. We will continue to support any efforts that will protect the health and well-being of our communities.

We want to thank all our patrons, followers and employees for your patience and understanding during this difficult time. Please continue to stay safe, and we look forward to seeing you all soon.

The Vernon Downs Casino Hotel Management stand with all those directly and indirectly affected by Coronavirus (COVID-19), as communities get ready to face unprecedented challenges and difficult decisions. We have been closely monitoring the news of Coronavirus as reported by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Our highest priority is the safety and health of our patrons, employees, and community. That being said, we have temporarily closed by order of the governor, and have suspended all property operations. We feel this is best step for the safety of our community. If you have questions, we have put together a Temporarily Suspended FAQ.

During this closure period, we will do our absolute best to keep the public updated and answer your questions via our Website and Facebook Pages. If we should decide to open sooner, or feel it is necessary to extend this temporary suspension, we will update them as soon as possible.

As we prepare and navigate through this uncertain time, we will continue to follow guidance from the CDC, WHO, and other medical and government authorities. We also encourage people to follow guidance from the CDC and the WHO, as there is a lot we can do to help prevent the spread of this virus. We will continue to support any efforts that will protect the health and well-being of our communities.

We want to thank all our patrons, followers and employees for your patience and understanding during this difficult time. Please continue to stay safe, and we look forward to seeing you all soon.