Accessibility Statement Hero Accessibility Statement

Updated: March 2019.


Vernon Downs Casino Hotel strives to ensure that its services, including its website services, are accessible to persons with disabilities. We have invested significant resources to make easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

In accordance with the Web Content Accessibility Guidelines (WCAG 2.0), utilizes the UserWay Website Accessibility Widget, software which is powered by a dedicated accessibility server. To enable the accessibility menu, simply click on the accessibility menu icon Userway icon that appears on the corner of each page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

If you experience difficulty accessing any content on, wish to report an accessibility issue, or have any questions or require assistance with any part of our site, please contact us during normal business hours via email at

Vernon Downs Casino Hotel continues our efforts to constantly improve the accessibility of our website and services.


– Accessible Public Entrance
– Accessible Business Center
– Accessible Exercise Facility
– Accessible Hotel Restaurants
– Accessible route from the accessible public entrance to the accessible guestrooms
– Accessible route from the accessible public entrance to the registration area
– Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
– Accessible route from the hotel’s accessible public entrance to restaurants
– Accessible route from the hotel’s accessible public entrance to the business center
– Accessible route from the hotel’s accessible public entrance to the exercise facilities
– Accessible route from the hotel’s accessible public entrance to the swimming pool
– Service support animals welcome
– Property has elevators
– Accessible Power-Driven Mobility Devices (Scooters)
– Accessible Wheelchairs
– ADA Accessible Shuttle Buses
– Accessible Public Restrooms on property

Guest Rooms
– Accessible Guest Rooms have a (34-inch) wide opening
– Closed captioning on Televisions
– TTY for guest use with Bed Vibrations
– Accessible Shower Chairs
– Accessible Bathroom Vanity in guest rooms for disabled person height
– Accessible Bathtub grab bars
– Accessible Shower grab bars
– Accessible Roll-in Shower
– Lowered deadbolt in guest room for disabled person’s height (3.5ft.)
– Peephole in guest room for disabled person height (4.0 ft.)

– Accessible Parking Spaces for cars in the self-parking facility
– Van-accessible parking in the self-parking facility


In the midst of growing concerns regarding Coronavirus (COVID-19) we want to inform you of what Vernon Downs Casino Hotel is doing to maintain a clean and healthy environment for our guests and team members. We continue to actively monitor developments and guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure that we are taking the most comprehensive actions.

Here are some of the added protections that we have put in place:

  • Our employees are required to wash their hands often, and we encourage all our guests to do so as well. It is recommended that hands be vigorously washed with soap and water for at least 20 seconds.
  • We have placed hand sanitizer dispensers throughout the property, especially in high-visibility areas. We are also increasing our reserves of hand sanitizer for use over an extended period.
  • We have increased the frequency of cleaning high-touch surfaces in public areas across our property including casino, hotel, restaurants and bars, spa, fitness center, pool area, public restrooms, hotel rooms, elevators, as well as frequently touched areas on the casino floor.
  • If an employee appears to be suffering from flu-like symptoms, they will be asked to promptly seek appropriate medical attention and to remain at home until they are free of symptoms.
  • We are encouraging guests who are ill to seek appropriate medical attention, and to avoid public exposure as much as possible.

For additional information about COVID-19, please read the latest report from the Centers for Disease Control at, or your local health department website.

We appreciate your continued business and loyalty. We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit our properties now and in the future. The health and safety of our guests and employees will always be our most important consideration, especially during these challenging times.

Vernon Downs Casino Hotel is OPEN!
- For your safety, certain occupancy restrictions apply.
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