Vernon Rewards

Rewards Club

Stop and visit our Rewards Club and sign up for a rewards card. It’s FREE! As a member, you can become eligible to receive rewards such as invitations to special VIP concerts as well as invitations to tournaments and parties. So, stop at our Rewards Club and sign up for our FREE rewards program today!

New Vernon Rewards Club Cards

Introducing Vernon Rewards

More Choices, More Rewards, More Fun

CLUB LEVELS & REWARD POINTS

Vernon Rewards has four (4) club levels that players can qualify for based upon the number of base points that are earned during the 12-month Qualification Period which is October 1st through September 30th each year. The four levels of Vernon Rewards are:

+PLUS - 0 to 2,499 Base Points

  • Earn Points on Video Gaming Machines
  • Redeem Points for Food, Merchandise, and Hotel
  • Monthly Offers for Free Play, Food, and Hotel*
  • Earn Entries into Promotional Drawings
  • Eligible for Hot Seat Drawings
  • Eligible for Complimentary Hotel Rooms*
  • Eligible to Receive Bounce Back Free Play Offers*
  • Eligible for Email only special offers*
  • 10% Hotel Rack Rate Discount

* Based on Play

+PREFERRED - 2,500 to 24,999 Base Points

  • Earn Points on Video Gaming Machines
  • Redeem Points for Food, Merchandise, and Hotel
  • Monthly Offers for Free Play, Food, and Hotel*
  • Earn Entries into Promotional Drawings
  • Eligible for Hot Seat Drawings
  • Eligible for Complimentary Hotel Rooms*
  • Eligible to Receive Bounce Back Free Play Offers*
  • Eligible for Email only special offers*
  • 15% Hotel Rack Rate Discount
  • 10% Discount at Champions Buffet, Triple 7s, and Mr. G’s Food & Spirits**
  • $10 Birthday Month Free Play Bonus
  • $10 Birthday Month Food Credit Bonus
  • Invites to Exclusive Giveaways and Events
  • Eligible for Special Tier Exclusive Point Multiplier Days

* Based on Play
**Not combinable with or applicable to other special discounted rates, meals or specials

+PREMIER - 25,000 to 124,999 Base Points

  • Earn Points on Video Gaming Machines
  • Redeem Points for Food, Merchandise, and Hotel
  • Monthly Offers for Free Play, Food, and Hotel*
  • Earn Entries into Promotional Drawings
  • Eligible for Hot Seat Drawings
  • Eligible for Complimentary Hotel Rooms*
  • Eligible to Receive Bounce Back Free Play Offers*
  • Eligible for Email only special offers*
  • 20% Hotel Rack Rate Discount
  • 20% Discount at Champions Buffet, Triple 7s, and Mr. G’s Food & Spirits**
  • $20 Birthday Month Free Play Bonus
  • $20 Birthday Month Food Credit Bonus
  • Invites to Exclusive Giveaways and Events
  • Eligible for Special Tier Exclusive Point Multiplier Days
  • $25 Tier Achievement Free Play Bonus

* Based on Play
**Not combinable with or applicable to other special discounted rates, meals or specials

+ELITE - 125,000+ Base Points

  • Earn Points on Video Gaming Machines
  • Redeem Points for Food, Merchandise, and Hotel
  • Monthly Offers for Free Play, Food, and Hotel*
  • Earn Entries into Promotional Drawings
  • Eligible for Hot Seat Drawings
  • Eligible for Complimentary Hotel Rooms*
  • Eligible to Receive Bounce Back Free Play Offers*
  • Eligible for Email only special offers*
  • 25% Hotel Rack Rate Discount
  • 25% Discount at Champions Buffet, Triple 7s, and Mr. G’s Food & Spirits**
  • $50 Birthday Month Free Play Bonus
  • $50 Birthday Month Food Credit Bonus
  • Invites to Exclusive Giveaways and Events
  • Eligible for Special Tier Exclusive Point Multiplier Days
  • $50 Tier Achievement Free Play Bonus
  • Priority Service Lines
  • 2nd Floor Fitness Room Access^
  • Hotel Pool Access (without hotel stay)^
  • Late Check-Out at Hotel^
  • Hotel Room Upgrade^
  • Personal Casino Host

* Based on Play
** Not combinable with or applicable to other special discounted rates, meals or specials
^ Based on Availability, see explanation in program rules

+Heroes Add-on - Military First Responders

  • 20% Hotel Rack Rate Discount
  • 20% Discount at Champions Buffet, Triple 7s, and Mr. G’s Food & Spirits**
  • $10 added – Birthday Month Free Play Bonus
  • $10 added – Birthday Month Food Credit Bonus
  • Invites to Exclusive Giveaways and Events
  • Eligible for Special Tier Exclusive Point Multiplier Days
  • Complimentary Buffet on Select Holidays/Recognition Days

Heroes add-on sticker enhances or adds to existing club benefits. Heroes will receive the better of the benefits listed or additional rewards based on club level or add-on sticker as listed above.

** Not combinable with or applicable to other special discounted rates, meals or specials

Points Earning

Every time you use your Vernon Rewards card while playing a video gaming machine you earn points. $1.00 coin in = 1 base point. Base points are defined as points earned while playing on video gaming machines exclusive of any special multiplier or other added points. Points may be redeemed for food, hotel, or gift shop. Points may also be redeemed for free play on certain days as advertised or when offered on a special coupon. If an account is inactive for twelve (12) full months, any available points will expire. Please be sure to keep your account active with us to ensure points remain valid.

Heroes Benefits

To recognize the heroes in our lives all US Military (Active Duty and Veterans) and First Responders (Law Enforcement, Fire and Paramedics) will have additional benefits through a sticker add-on to their existing Vernon Rewards card level. These benefits will enhance or add to the club member’s existing card level benefits depending on the benefit offered. In order to receive the sticker add-on and additional benefits, Vernon Rewards members must provide proof of service (discharge paperwork, Military ID or VA card for example) for Military or paystub/current employee ID badge for First Responders. For full rules and details regarding the Heroes Benefits, please see the Rewards Club.

New Member First $100 on us

New Members: First $100 On Us!

Sign up today and become a member of our Rewards Club. We will match your losses on your first day of joining.*

*Its our No Loss Guarantee. Match not to exceed $100. Offers will be mailed after New Member sign up. Offers may vary. See our Rewards Club for complete details and a list of rules.

Rules

Meet Our Host

Player's Club Host Mark Able

Mark Abel

Player Development Host
Born and raised in Rome, NY. Mark attended Munson Williams Proctor Institute of Fine Arts In Utica NY. After college Mark worked for the entertainment industry for 16 years as a Store Manager for Blockbuster Video. Mark focused on building strong customer relations in the stores and in the community. By recruiting, training and leading teams who shared the same passion Mark provided excellent personalized service, turning those customer relationships into lifelong friends.

In 2014 Mark began working at Vernon Downs Hotel Casino in the Marketing Department as a VIP Service Consultant. In this field Mark continued to provide outstanding guest services to everyone he encountered. Mark worked closely with the Marketing and Host Department making reservations, booking events and providing information to all incoming calls and correspondence.

In 2015 Mark was promoted to Casino Player Development Host. As a Host Mark maintains a level of high visibility throughout the facility, arranges accommodations and amenities for players, handles and resolves player issues and ensures guests are aware of events and promotions. He also executes promotions, prize giveaways, jackpot celebrations and special VIP events. Mark looks forward to continuing his advancement in this entertainment industry while providing exceptional guest service to all. So make sure to stop by and say hello on your next visit!

Won/Loss Statement

Win/Loss Statement request

Download the PDF file.

Acceptable ID's

Accepted Forms of ID

All ID’s must be valid. No expired ID’s can be accepted. Expired Driver’s License and Non-Drivers ID may be accepted if the guest has the interim also with them.

  • Valid Driver’s License or Non-Driver’s ID
  • Military ID
  • Passport & Passport Card

Forms of ID Not Accepted

  • New York City ID Card
  • Sheriff’s or County ID Cards
  • EBT Cards
  • VA Cards
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BE PART OF OUR SPECIAL EVENT!

In the midst of growing concerns regarding Coronavirus (COVID-19) we want to inform you of what Vernon Downs Casino Hotel is doing to maintain a clean and healthy environment for our guests and team members. We continue to actively monitor developments and guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure that we are taking the most comprehensive actions.

Here are some of the added protections that we have put in place:

  • Our employees are required to wash their hands often, and we encourage all our guests to do so as well. It is recommended that hands be vigorously washed with soap and water for at least 20 seconds.
  • We have placed hand sanitizer dispensers throughout the property, especially in high-visibility areas. We are also increasing our reserves of hand sanitizer for use over an extended period.
  • We have increased the frequency of cleaning high-touch surfaces in public areas across our property including casino, hotel, restaurants and bars, spa, fitness center, pool area, public restrooms, hotel rooms, elevators, as well as frequently touched areas on the casino floor.
  • If an employee appears to be suffering from flu-like symptoms, they will be asked to promptly seek appropriate medical attention and to remain at home until they are free of symptoms.
  • We are encouraging guests who are ill to seek appropriate medical attention, and to avoid public exposure as much as possible.

For additional information about COVID-19, please read the latest report from the Centers for Disease Control at www.cdc.gov, or your local health department website.

We appreciate your continued business and loyalty. We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit our properties now and in the future. The health and safety of our guests and employees will always be our most important consideration, especially during these challenging times.

Vernon Downs Casino Hotel is OPEN!
- For your safety, certain occupancy restrictions apply.
Vernon Downs logo on black

Attention ladies and gentleman, Vernon Downs Casino Hotel is Open* with the following exceptions:

  • The Live Entertainment in Ring Eyed Pete’s is canceled until further notice.
  • Champion’s Buffet is closed until further notice.
  • The Wedding Expo on April 5th has been cancelled.

All other areas are fully operational.

Please contact us if you have any questions.

*For your safety, certain occupancy restrictions apply.

In the midst of growing concerns regarding Coronavirus (COVID-19) we want to inform you of what Vernon Downs Casino Hotel is doing to maintain a clean and healthy environment for our guests and team members. We continue to actively monitor developments and guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure that we are taking the most comprehensive actions.

Here are some of the added protections that we have put in place:

  • Our employees are required to wash their hands often, and we encourage all our guests to do so as well. It is recommended that hands be vigorously washed with soap and water for at least 20 seconds.
  • We have placed hand sanitizer dispensers throughout the property, especially in high-visibility areas. We are also increasing our reserves of hand sanitizer for use over an extended period.
  • We have increased the frequency of cleaning high-touch surfaces in public areas across our property including casino, hotel, restaurants and bars, spa, fitness center, pool area, public restrooms, hotel rooms, elevators, as well as frequently touched areas on the casino floor.
  • If an employee appears to be suffering from flu-like symptoms, they will be asked to promptly seek appropriate medical attention and to remain at home until they are free of symptoms.
  • We are encouraging guests who are ill to seek appropriate medical attention, and to avoid public exposure as much as possible.

For additional information about COVID-19, please read the latest report from the Centers for Disease Control at www.cdc.gov, or your local health department website.

We appreciate your continued business and loyalty. We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit our properties now and in the future. The health and safety of our guests and employees will always be our most important consideration, especially during these challenging times.

The Vernon Downs Casino Hotel Management stand with all those directly and indirectly affected by Coronavirus (COVID-19), as communities get ready to face unprecedented challenges and difficult decisions. We have been closely monitoring the news of Coronavirus as reported by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Our highest priority is the safety and health of our patrons, employees, and community. That being said, we have temporarily closed by order of the governor, and have suspended all property operations. We feel this is best step for the safety of our community. If you have questions, we have put together a Temporarily Suspended FAQ.

During this closure period, we will do our absolute best to keep the public updated and answer your questions via our Website and Facebook Pages. If we should decide to open sooner, or feel it is necessary to extend this temporary suspension, we will update them as soon as possible.

As we prepare and navigate through this uncertain time, we will continue to follow guidance from the CDC, WHO, and other medical and government authorities. We also encourage people to follow guidance from the CDC and the WHO, as there is a lot we can do to help prevent the spread of this virus. We will continue to support any efforts that will protect the health and well-being of our communities.

We want to thank all our patrons, followers and employees for your patience and understanding during this difficult time. Please continue to stay safe, and we look forward to seeing you all soon.

The Vernon Downs Casino Hotel Management stand with all those directly and indirectly affected by Coronavirus (COVID-19), as communities get ready to face unprecedented challenges and difficult decisions. We have been closely monitoring the news of Coronavirus as reported by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Our highest priority is the safety and health of our patrons, employees, and community. That being said, we have temporarily closed by order of the governor, and have suspended all property operations. We feel this is best step for the safety of our community. If you have questions, we have put together a Temporarily Suspended FAQ.

During this closure period, we will do our absolute best to keep the public updated and answer your questions via our Website and Facebook Pages. If we should decide to open sooner, or feel it is necessary to extend this temporary suspension, we will update them as soon as possible.

As we prepare and navigate through this uncertain time, we will continue to follow guidance from the CDC, WHO, and other medical and government authorities. We also encourage people to follow guidance from the CDC and the WHO, as there is a lot we can do to help prevent the spread of this virus. We will continue to support any efforts that will protect the health and well-being of our communities.

We want to thank all our patrons, followers and employees for your patience and understanding during this difficult time. Please continue to stay safe, and we look forward to seeing you all soon.