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Thanks for visiting the Vernon Downs Casino Hotel website. If you have and questions or comments, feel free to give us a call, email us, or send us a message using the form below.

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Contact Info


Sunday – Thursday: 9am – 2am
Friday & Saturday: 9am – 3am

Player’s Club:
Sunday – Thursday: 9am – 12am
Friday & Saturday: 9am – 1am

NY Lottery Customer Service Center:
Monday – Saturday: 9am – 10pm
Sunday: Noon – 10pm


Responsible Gaming
Vernon Downs Casino Hotel
Accepted ID’s
Responsible Gaming

Gambling problem? Please call the 24-hour toll free help line 1-877-8-HOPE-NY or visit the NY Council on Problem Gambling.

Vernon Downs Casino Hotel
  • Vernon Downs Casino Hotel is 100% Smoke Free!
  • Vernon Down Casino Hotel is AAA Approved.
Accepted ID’s

All ID’s must be valid. No expired ID’s can be accepted. Expired Driver’s License and Non-Drivers ID may be accepted if the guest has the interim also with them.

  • Valid Driver’s License or Non-Driver’s ID
  • Military ID
  • Passport & Passport Card

See Player’s Club for more information.