Get in Touch with Us
Thanks for visiting the Vernon Downs Casino Hotel website. If you have and questions or comments, feel free to give us a call, email us, or send us a message using the form below.
Get Social
Contact Info
Hours
Casino:
Sunday – Thursday: 9am – 2am
Friday & Saturday: 9am – 3am
Rewards Club:
Sunday – Thursday: 9am – 12am
Friday & Saturday: 9am – 1am
NY Lottery Customer Service Center:
Monday – Saturday: 9am – 10pm
Sunday: Noon – 10pm
Info
Responsible Gaming
Vernon Downs Casino Hotel
Accepted ID’s
Responsible Gaming
Gambling problem? Please call the 24-hour toll free help line 1-877-8-HOPE-NY or visit the NY Council on Problem Gambling.
Vernon Downs Casino Hotel
- Vernon Downs Casino Hotel is 100% Smoke Free!
- Vernon Down Casino Hotel is AAA Approved.
Accepted ID’s
All ID’s must be valid. No expired ID’s can be accepted. Expired Driver’s License and Non-Drivers ID may be accepted if the guest has the interim also with them.
- Valid Driver’s License or Non-Driver’s ID
- Military ID
- Passport & Passport Card
See Player’s Club for more information.
