Get in Touch with Us
Thanks for visiting the Vernon Downs Casino Hotel website. If you have and questions or comments, feel free to give us a call, email us, or send us a message using the form below.
Casino:
Daily: 9am-10pm
Rewards Club:
Daily: 9am-10pm
Gambling problem? Please call the 24-hour toll free help line 1-877-8-HOPE-NY or visit the NY Council on Problem Gambling.
All ID’s must be valid. No expired ID’s can be accepted. Expired Driver’s License and Non-Drivers ID may be accepted if the guest has the interim also with them.
See Rewards Club for more information.
In the midst of growing concerns regarding Coronavirus (COVID-19) we want to inform you of what Vernon Downs Casino Hotel is doing to maintain a clean and healthy environment for our guests and team members. We continue to actively monitor developments and guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure that we are taking the most comprehensive actions.
Here are some of the added protections that we have put in place:
For additional information about COVID-19, please read the latest report from the Centers for Disease Control at www.cdc.gov, or your local health department website.
We appreciate your continued business and loyalty. We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit our properties now and in the future. The health and safety of our guests and employees will always be our most important consideration, especially during these challenging times.
Attention ladies and gentleman, Vernon Downs Casino Hotel is Open* with the following exceptions:
All other areas are fully operational.
Please contact us if you have any questions.
*For your safety, certain occupancy restrictions apply.
In the midst of growing concerns regarding Coronavirus (COVID-19) we want to inform you of what Vernon Downs Casino Hotel is doing to maintain a clean and healthy environment for our guests and team members. We continue to actively monitor developments and guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure that we are taking the most comprehensive actions.
Here are some of the added protections that we have put in place:
For additional information about COVID-19, please read the latest report from the Centers for Disease Control at www.cdc.gov, or your local health department website.
We appreciate your continued business and loyalty. We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit our properties now and in the future. The health and safety of our guests and employees will always be our most important consideration, especially during these challenging times.
The Vernon Downs Casino Hotel Management stand with all those directly and indirectly affected by Coronavirus (COVID-19), as communities get ready to face unprecedented challenges and difficult decisions. We have been closely monitoring the news of Coronavirus as reported by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Our highest priority is the safety and health of our patrons, employees, and community. That being said, we have temporarily closed by order of the governor, and have suspended all property operations. We feel this is best step for the safety of our community. If you have questions, we have put together a Temporarily Suspended FAQ.
During this closure period, we will do our absolute best to keep the public updated and answer your questions via our Website and Facebook Pages. If we should decide to open sooner, or feel it is necessary to extend this temporary suspension, we will update them as soon as possible.
As we prepare and navigate through this uncertain time, we will continue to follow guidance from the CDC, WHO, and other medical and government authorities. We also encourage people to follow guidance from the CDC and the WHO, as there is a lot we can do to help prevent the spread of this virus. We will continue to support any efforts that will protect the health and well-being of our communities.
We want to thank all our patrons, followers and employees for your patience and understanding during this difficult time. Please continue to stay safe, and we look forward to seeing you all soon.
The Vernon Downs Casino Hotel Management stand with all those directly and indirectly affected by Coronavirus (COVID-19), as communities get ready to face unprecedented challenges and difficult decisions. We have been closely monitoring the news of Coronavirus as reported by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Our highest priority is the safety and health of our patrons, employees, and community. That being said, we have temporarily closed by order of the governor, and have suspended all property operations. We feel this is best step for the safety of our community. If you have questions, we have put together a Temporarily Suspended FAQ.
During this closure period, we will do our absolute best to keep the public updated and answer your questions via our Website and Facebook Pages. If we should decide to open sooner, or feel it is necessary to extend this temporary suspension, we will update them as soon as possible.
As we prepare and navigate through this uncertain time, we will continue to follow guidance from the CDC, WHO, and other medical and government authorities. We also encourage people to follow guidance from the CDC and the WHO, as there is a lot we can do to help prevent the spread of this virus. We will continue to support any efforts that will protect the health and well-being of our communities.
We want to thank all our patrons, followers and employees for your patience and understanding during this difficult time. Please continue to stay safe, and we look forward to seeing you all soon.