Get in Touch with Us
Thanks for visiting the Vernon Downs Casino Hotel website. If you have and questions or comments, feel free to give us a call, email us, or send us a message using the form below.
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Gambling problem? Please call the 24-hour toll free help line 1-877-8-HOPE-NY or visit the NY Council on Problem Gambling.
All ID’s must be valid. No expired ID’s can be accepted. Expired Driver’s License and Non-Drivers ID may be accepted if the guest has the interim also with them.
See Rewards Club for more information.
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In the midst of growing concerns regarding Coronavirus (COVID-19) we want to inform you of what Vernon Downs Casino Hotel is doing to maintain a clean and healthy environment for our guests and team members. We continue to actively monitor developments and guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure that we are taking the most comprehensive actions.
Here are some of the added protections that we have put in place:
For additional information about COVID-19, please read the latest report from the Centers for Disease Control at www.cdc.gov, or your local health department website.
We appreciate your continued business and loyalty. We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit our properties now and in the future. The health and safety of our guests and employees will always be our most important consideration, especially during these challenging times.